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What is the Cambodia Travel, Hotels & Tours prices
policy? |
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How do I find and reserve a hotel with Cambodia Travel, Hotels & Tours ? |
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After I make my reservation, how long it takes to get
hotel's confirmation ? |
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In
case the hotel that I have selected is not available, what should
I do then? |
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Do I need a credit card to make a hotel reservation
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When will I be charged? |
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Whose name is the reservation made under ? |
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What is the latest time that I can make my reservation
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Are your hotel rates per room or per person? |
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Is there any fee using Cambodia Travel, Hotels & Tours service ? |
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Can I make a reservation directly through the hotel
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What is your cancellation policy for hotel reservations
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Questions/Comments ? |
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What is the Cambodia
Travel, Hotels & Tours
prices policy ? |
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Cambodia
Travel, Hotels & Tours prices policy
is well known to be the most agressive in the Internet Industry.We
bring you the absolutely lowest rates available !
For your convenience
and instead of others onlines compagnies, our rates are
in USD including all taxes and service charges, it means
that you do not have to pay more !
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How do I find and
reserve a hotel with Cambodia
Travel, Hotels & Tours
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After you
choose one of the destinations from the menu, you will see
the selection of hotels. The hotels that Cambodia
Travel, Hotels & Tours
offer are in the 3-star to 5-star categories, and will usually
have important features such as rooms, dining and recreational
facilities, etc.
Also, be sure
to make your reservation for the full duration of your stay,
in order to avoid the unavailability if you later decide to
further your stay.
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After I make my reservation,
how long it takes to get hotel's confirmation ? |
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Within 2 working
days (not including Sat, Sun & Public holidays) .
When you make
a booking with us, within 24 hours, you will receive our Order
Acknowledgement via e-mail, confirming that your order is
now being process.
At the same
time we will contact our agents with your request. Assuming
availability, a reservation is then made with your information
confirming your booking and your credit card payment will
be settled at this time as well.
Upon confirmation
(usually within 2-working day), we will send you a hotel check-in
voucher showing booking details via an e-mail. This voucher
can then be presented upon check-in at the hotel.
If you do
not receive any mail from us within 2-working day after placing
an order, please kindly contact us immediately at info@cambodia-travel-hotels-tours.com
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In
case the hotel that I have selected is not available, what should
I do then? |
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You will be
notified via an e-mail (within 2 working days after placing
your order) and you will not be charged.
Moreover,
when you make your reservation, we allow you to give us permission
to reserve another hotel at comparable standard and price.If
your selected hotel is not available AND you give us your
permission, we will do so and will notify you through an e-mail.
In this case, your credit card payment will not be settled
until we get confirmation from you. travel st petersburg
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Do I need a credit card to make a hotel reservation
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Yes.
All Bookings are on prepayment basis. For your convenience,
Cambodia
Travel, Hotels & Tours
offers credit card payment directly from our web site. However,
you will not be charged until we get confirmation from your
selected hotel. We accept payment by Visa, MasterCard and American
Express.
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When will I be charged
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You
will be charged only if your selected hotel is available. After
receiving your order, we will check for hotel's availability.
If your selected hotel is available, we will make reservation
and your credit card payment will be settled on receipt by us
of confirmation of availability from the selected hotel.
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Whose name is the
reservation made under ? |
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The
hotel's reservation is made under your name. You can check-in
with either a hotel check-in voucher or your passport (showing
the same name as when you fill out our reservation form). |
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What is the latest time that I can make my reservation
? |
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We
accept bookings that are made at least 3-working days (not including
Sat, Sun & Public holidays) before the check-in date. |
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Are your hotel rates
per room or per person ? |
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All
of our listed rates are per room, NOT per person (unless
otherwise specified). Moreover, there is no charge for children
under 5 years old sharing a room with parents with no extra
bed. |
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Is there any fee
using Cambodia
Travel, Hotels & Tours
service ? |
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There
is no charge to use Cambodia
Travel, Hotels & Tours
for reserving hotels and, in fact, you will usually save a lot
of money by booking at our special rates. |
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Can I make a reservation
directly through the hotel ? |
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The
special rates listed on the Cambodia
Travel, Hotels & Tours
are only available through our service. If you would like to
make a reservation directly with the hotel you will need to
contact them directly. |
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What is your cancellation
policy for hotel reservations ? |
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1) If
we receive your notification of cancellation more than 15
working days (not including Sat, Sun & Public holidays)
prior to check-in date, there will be no cancellation charge
except for a bank credit card processing fee of 10% of the
total amount PLUS administration fee USD10.
2) If notification of cancellation is received less than 15
working days (not including Sat, Sun & Public holidays)
prior to check-in date, a bank credit card processing fee
of 10% of the total amount PLUS one night room charge will
be levied and PLUS administration fee USD10.
3) No Show
will be 100% of the total invoice charged - No Refund
4) For
the reservation during the period of beginning of December
to the end of January, Chinese New Year Days, the cancellation
will be 100% of the total invoice charged - No Refund.
Please send
us your cancellation request by email to info@cambodia-travel-hotels-tours.com
or fax to (662) 237-4574 , Attention Cambodia
Travel, Hotels & Tours
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Questions/Comments
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Please
feel free to contact us at info@cambodia-travel-hotels-tours.com
to send any question or comment you may have and we will get
back to you promptly. |